How to Activate the Digital Receipt Feature
The Digital Receipt feature makes it easy for you to send payment receipts directly to customers' WhatsApp numbers. It is available to Plus and 360 subscription plan users, with a monthly quota of 50 receipts for the Plus plan and 100 receipts for the 360 plan. You can also view the delivery status through the History feature to find out whether the message was successfully delivered to the customer. If your monthly quota runs out, you can top up your digital receipt quota as needed. The following are the configuration and usage steps.
Go to the Settings menu.
Then click the “Integration” submenu.
Click the “Manage” button in the WhatsApp Notifications settings.
Click the “Manage Outlets” button to activate the digital receipt feature in your store.
Enable the toggle for your store and click “Save Changes”
The Digital Receipt feature can now be used in your store.
How to Send a Digital Receipt to a Customer in the POS App?
Digital Receipts can be used immediately after you complete the payment. The following are the steps to use them:
Go to the Checkout menu.
Make the transaction payment.
Click “Send Digital Receipt”
Enter your customer's WhatsApp number, then click “Send.”
The number will receive a message containing the order information. Click the message to view the order details.
Click the “Download PDF” button to download the file in PDF format.
That concludes the explanation of how to use Digital Receipts in Mekari POS.